CRM
G-SYSTEM
We received multiple requests from fitness centers management teams concerning the automation of their business and accounting systems. Therefore we decided to respond to client needs.
CHALLENGE
Develop a CRM system for fitness centers that provides full control over the business processes and is accessible on any browser and at any device.
SOLUTION
We considered the requests from several fitness centers to select the features that would make the app most helpful. Our designers created a user-friendly interface.
We integrated the app with the access control system to increase usability. When a customer holds his member card against the validator, the system automatically identifies him/her, runs the check-in/out, and shows the number of training sessions left.
The app also helped to reduce receptionist’s workload.
FUNCTIONALITY
Client base
Membership and sales management (freezing, extension)
History of payments, attendance, and purchases
Informing customers about special offers, sales, group pieces of training, and subscription expiry via SMS and email
Monitoring membership attendance
Services lists and coaches registers
Paying wages to coaches depending on their workload
Generation of analytical reports and exporting them as XLS files
